ar77 Terms and Conditions
This document sets out all the terms, policies and obligations for using the ar77 platform. Please read carefully before opening an account.
- 1. General Provisions
- 2. Eligibility and Registration
- 3. Account Management
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotions
- 6. Betting Rules
- 7. Fair Play Policy
- 8. Responsible Gaming
- 9. Privacy and Data Protection
- 10. Limitation of Liability
- 11. Account Closure and Suspension
- 12. Amendments to Terms
General Provisions
1.1 Parties to the Agreement
These terms and conditions ("Terms") form a legally binding agreement between the ar77 platform and its user ("Member" or "you"). By accessing, registering on, or using any service on the ar77 platform, you are considered to have fully agreed to these Terms.
1.2 Applicable Policies
These Terms must be read together with ar77's Privacy Policy, Responsible Gaming Policy, and any specific promotional terms published from time to time. In the event of a conflict, these Terms will take precedence.
1.3 Language and Interpretation
These Terms are written in Bengali and the Bengali text is authoritative. In the event of any dispute, the Bengali version will take precedence.
Eligibility and Registration
2.1 Age Requirement
To participate on the ar77 platform you must be at least 21 (twenty-one) years of age. Registration by minors is strictly prohibited. ar77 may request a valid identity document at any time to verify age.
2.2 Registration Information
At the time of registration you must provide accurate and complete information. The following details are mandatory:
- Full legal name (as per national identity card)
- Correct date of birth
- Active mobile number (matching the registration on bKash / Nagad / Rocket / Upay)
- Valid email address
If any information needs to be changed, the support team must be notified.
2.3 One Account Policy
Each individual may operate only one account. Creating multiple accounts using the same person, family, address, device, IP address or payment method is prohibited. If such a violation is detected, all accounts will be closed.
Account Management
3.1 Security and Password
You are fully responsible for the security of your account. Use a strong password and never share it with any third party. If you suspect unauthorized access, notify the support team immediately.
3.2 Account Verification (KYC)
ar77 may request identity verification (Know Your Customer / KYC) at any time. Any one of the following documents may be requested for verification:
- National Identity Card (NID)
- Passport
- Birth Registration Certificate (where applicable)
- Proof of ownership of payment method
Withdrawals may be suspended until KYC verification is completed.
3.3 Voluntary Account Closure
You may close your account at any time. Contact the support team to do so. Please withdraw your available balance before closure.
Deposits and Withdrawals
4.1 Accepted Payment Methods
ar77 currently supports the following payment methods:
- bKash
- Nagad
- Rocket
- Upay
All transactions are completed in Bangladeshi Taka (BDT / ৳).
4.2 Minimum Limits
| Transaction Type | Minimum Amount | Standard Processing Time |
|---|---|---|
| Deposit (all methods) | ৳300 | Instant |
| Withdrawal (all methods) | ৳800 | 30 minutes to 3 hours |
4.3 Withdrawal Conditions
The following conditions must be met before a withdrawal request is processed:
- The account must be fully verified (KYC completed).
- The deposited amount must have been wagered at least once.
- Withdrawals will only be sent to the same payment method used for the deposit.
- There must be no active investigation on the account.
4.4 Fraudulent Transactions
If money laundering, fraud or any other illegal activity is suspected, ar77 is able to immediately suspend the transaction and notify the relevant authorities. All transactions are monitored and recorded.
Bonuses and Promotions
5.1 Welcome Bonus
ar77 offers new members a 150% first-deposit bonus of up to ৳10,000. To receive this bonus the following conditions must be met:
- A minimum deposit of ৳300 must be made for the first time.
- The wagering requirement for the bonus is 15 times (15x).
- The bonus can only be used on eligible games.
- The wagering requirement must be met before the bonus can be converted to cash.
5.2 General Bonus Terms
The following general terms apply to all bonuses and promotions:
- Each bonus can be claimed once only.
- Meeting the wagering requirement is mandatory before withdrawing winnings earned through a bonus.
- Attempting to claim the same bonus from multiple accounts or devices is prohibited.
- ar77 reserves the right to withdraw or modify any bonus without giving a reason.
- Each bonus offer has a specific validity period; expired bonuses are automatically cancelled.
5.3 VIP Program
ar77's VIP program has 5 tiers. Weekly cashback is provided at each tier:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.4% weekly cashback
- Gold — up to 0.6% weekly cashback
- Platinum — up to 0.8% weekly cashback
- Diamond — up to 1.0% weekly cashback
It is possible to advance to a higher tier based on your activity and participation. Contact the support team for full details of the benefits at each tier.
Betting Rules
6.1 Placing and Cancelling Bets
Once a bet is confirmed it cannot be changed or cancelled. Requests to cancel a bet after the result of a game has been announced will not be accepted. If a technical error causes a bet to be placed against your wishes, notify support immediately.
6.2 Technical Errors
If a technical error in the game software or platform produces an abnormal result, ar77 reserves the right to void the result of that round. In such cases the wagered amount will be returned to the member's account.
6.3 Game Provider Rules
The games available on ar77 are operated by various international game providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe and others. The specific rules of each game can be found within the game. In the event of a conflict between a provider's rules and these Terms, ar77's Terms will take precedence.
Fair Play Policy
7.1 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account closure and balance forfeiture:
- Playing using any software, bot or automated method
- Attempting to exploit weaknesses or technical errors in the game system
- Selling an account or transferring it to a third party
- Managing bets in collusion with other members (Collusion)
- Money laundering or any other illegal financial activity
7.2 Ensuring Fairness
ar77 is committed to operating a fair and transparent platform. Our games are conducted in accordance with international standards and are regularly reviewed to ensure fair play. For any irregularities or complaints, please contact support directly.
Responsible Gaming
8.1 Aware Gaming
ar77 places the highest priority on responsible gaming. We want all our members to play for entertainment purposes and within their own means. Gambling is a recreational activity — it should not be seen as a source of income.
8.2 Self-Exclusion and Setting Limits
ar77 provides members with the following tools to manage their own gaming activity:
- Setting daily / weekly / monthly deposit limits
- Temporary or permanent self-exclusion
- The option to suspend your account for a specified period
To use these features, contact us via live chat.
8.3 Protection of Minors
If your device or account is accessible to minors, you are strongly advised to use parental control software. Never share your account details with anyone under the age of 21.
Privacy & Data Protection
9.1 Data Collection and Use
ar77 collects and processes members' personal information. This information is used solely for the following purposes:
- Account verification and management
- Transaction processing
- Fraud prevention and security assurance
- Compliance with legal obligations
- Providing customer service
For more details, please read our Privacy Policy.
9.2 Data Security
ar77 uses the highest-grade SSL encryption technology to keep your personal and financial information secure. Our servers and data storage systems undergo regular security audits.
9.3 Cookie Policy
ar77 uses cookies to improve the user experience on the platform. By continuing to use cookies, you are agreeing to our cookie policy.
Limitation of Liability
10.1 Service Availability
ar77 strives to ensure maximum uptime. However, the service may be temporarily unavailable due to maintenance, technical issues, or circumstances beyond our control. ar77 is not liable for any loss resulting from such interruptions.
10.2 Maximum Liability Cap
Under no circumstances will ar77's total liability exceed the actual balance currently held in the member's account. ar77 is not obligated to compensate for indirect, special, or consequential losses.
10.3 Force Majeure
ar77 will not be held liable for failure to provide services due to natural disasters, war, government restrictions, internet service disruptions, or any other circumstances beyond our control.
Account Closure & Suspension
11.1 Closure by ar77
ar77 reserves the right to close or suspend any account without prior notice in the following circumstances:
- Violation of any clause of these terms and conditions
- Evidence of fraudulent or dishonest conduct
- Providing false identity or information
- Suspicion of money laundering
- Access from outside an approved region
11.2 Balance After Account Closure
If an account is closed due to a breach of terms, the balance may be returned or forfeited depending on the outcome of the investigation. If voluntarily closed for legitimate reasons, the existing balance will remain withdrawable.
Changes to Terms
12.1 Right to Amend
ar77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, members will be notified via email or a notice on the platform.
12.2 Continued Use After Changes
Continued use of the platform after updated terms and conditions are published will be considered as your acceptance of the new terms. If you do not agree to the new terms, stop using the platform and contact support to close your account.
12.3 Contact and Complaints
If you have any questions or complaints regarding these terms and conditions, please contact us:
- Live Chat: Available 24/7 in Bengali
- Email: [email protected]